Our billing resources team thoroughly understands the US healthcare system and gives excellent Support during investigations and decision-making.
The following steps are involved in the charge entry process.
Step 1 – Receiving Files
We receive Explanations of Benefits (EOBs) and cheques in scanned form through a secure FTP site.
Step 2 – File Download and Allocation
Our medical billing team downloads the files received through the FTP site. They review it thoroughly and allocate the processing work to the payment posting team.
Step 3 – Entry of Collection/Payment
The payment posting team takes demographic data like the amount paid, amount adjusted, amount billed, patient’s account number, and the amount allowed.
Step 4 – EOB Follow Up
Our team does the required investigation and analysis in partial payments and takes corrective measures.
Step 5 – Analysis of Denied claims
Our billing resources team properly investigates every case and checks the EOB. They take the necessary action to recover dues and help in decision-making.
Step 6 – Client Feedback
We evaluate the feedback related to data quality shared by the clients and take the essential steps to improve the data quality. By doing so, delivering accurate and quality medical billing services becomes the result.